Terms of Use

Last Updated: March 17, 2026
Effective Date: March 17
, 2026 Initial Effective Date: May 1, 2017

Welcome to the official Msili website, located at msilica.com.

This website is operated and managed by Wuxi Evnt New Materials Co., Ltd. These Terms of Use (hereinafter referred to as “these Terms”) apply to your access to, browsing of, and use of this website.

Please read these Terms carefully before accessing, browsing, or using this website. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please stop using this website.

I. Scope of Application

These Terms apply to your access to and use of this website, including all content, pages, information, documents, features, tools, and related services provided on this website.

This website is primarily used to present Msili’s corporate information, product information, technical documentation, industry applications, solutions, news and updates, case studies, and business contact channels.

Unless we expressly confirm otherwise in writing, any content displayed on this website is provided for general informational purposes only and does not constitute any legally binding sales commitment, offer to purchase, product warranty, technical guarantee, or contractual basis.

II. Description of Website Content

The content displayed on this website may include, but is not limited to:

1. product descriptions;
2. Technical specifications;
3. Application recommendations;
4. Industry solutions;
5. Case studies;
6. News & Updates;
7. Images, videos, charts, and documentation;
8. Trademarks, logos, page designs, layouts, and other website elements.

We will use reasonable efforts to maintain the accuracy, timeliness, and completeness of the content on this website. However, we do not guarantee that all content is absolutely accurate, complete, error-free, continuously available, or suitable for any specific purpose at any time.

Due to product upgrades, process adjustments, variations in raw materials, changes in testing methods, market shifts, or other reasons, the product information, technical specifications, packaging formats, application recommendations, images, and related materials on this website may be subject to change from time to time without prior notice.

If you intend to use this information for procurement, bidding, technical evaluation, engineering applications, contract signing, quality acceptance, or other formal commercial purposes, please refer to our officially issued product specifications, technical data sheets, test reports, quotations, sales contracts, order confirmations, or other written documents.

III. Statement on Product Information, Technical Data, and Application Recommendations

The product descriptions, performance data, application scenarios, technical recommendations, case studies, images, videos, charts, and test references regarding microsilica, silica fume, and related materials on this website are intended solely to help users gain a preliminary understanding of our products and their applications.

The above content should not be construed as:

1. final delivery standards;
2. a commitment to product quality;
3. A guarantee of suitability for specific purposes;
4. operational guidance for engineering design, construction, production, or formulation;
5. a commitment to the outcome of any specific project;
6. Basis for contracts, orders, quality acceptance, or claims.

Raw material systems, formulation designs, equipment conditions, production processes, application methods, storage conditions, climatic environments, testing standards, and application scenarios may vary among different customers; therefore, product performance in actual use may differ.

Prior to procurement, sample testing, formulation design, mass production, engineering construction, or commercial decision-making, users should conduct independent testing, evaluation, and verification based on their actual needs and consult with technical experts as necessary.

Unless otherwise formally agreed in writing by both parties, nothing on this website constitutes an express or implied warranty of merchantability, fitness for a particular purpose, continued availability, technical results, or non-infringement.

IV. Inquiries, Quotes, and Business Communications

You may submit inquiries, sample requests, requests for materials, technical consultations, or partnership proposals to us via the forms provided on this website, email, telephone, online communication tools, or other channels.

You understand and agree that:

1. The product information, application recommendations, or materials displayed on this website do not constitute formal quotations;
2. Our preliminary responses via the website, email, telephone, online communication tools, or other means are for reference purposes in business communications only;
3. Product prices, specifications, packaging, delivery times, payment methods, trade terms, shipping arrangements, quality standards, and after-sales responsibilities shall be subject to the formal written documents finally confirmed by both parties;
4. Until a formal contract, order confirmation, quotation confirmation, pro forma invoice, or other written document mutually agreed upon by both parties takes effect, no website content, preliminary communications, or downloaded materials shall constitute a binding transaction commitment.

If you submit an inquiry or information through this website, you must ensure that the information provided is true, accurate, complete, and not misleading. You shall bear sole responsibility for any consequences resulting from delays in communication, quotation discrepancies, errors in sample shipment, or other issues caused by inaccurate, incomplete, or untrue information submitted by you.

V. User-Submitted Content

When you submit messages, inquiries, materials, documents, technical requirements, sample requests, feedback, or other information to us through this website, you must ensure that such content:

1. does not violate any applicable laws or regulations;
2. does not contain false, misleading, fraudulent, or malicious information;
3. does not infringe upon any third party’s intellectual property rights, trade secrets, reputation, privacy, or other lawful rights and interests;
4. does not contain viruses, Trojan horses, malicious code, or any content that may compromise the security of the website or system;
5. does not contain defamatory statements, acts of unfair competition, or other inappropriate content.

With respect to any requirements specifications, opinions, suggestions, feedback, or other non-confidential information you voluntarily submit, unless otherwise agreed in writing by both parties, we reserve the right to use such information within the scope of reasonable business operations for customer communication, technical evaluation, product improvement, service optimization, internal records, and business contacts.

If you submit content to us that involves trade secrets, proprietary technology, or other confidential information, please sign a separate written confidentiality agreement with us prior to submission. Otherwise, we cannot guarantee that such content will be treated as confidential information.

VI. Intellectual Property

The intellectual property rights to this website and all its content—including, but not limited to, text, images, graphics, icons, videos, audio, documents, page designs, layouts, database structures, software code, trademarks, logos, trade names, and other materials—are owned by Msili or the relevant rights holders and are protected by applicable laws and regulations.

Without prior written permission from Msili, no entity or individual may, in any manner, use the content of this website for the following purposes:

1. Reproduce;
2. modify;
3. Translate;
4. reprint;
5. publish;
6. Distribute;
7. Display;
8. Mirroring;
9. Compile;
10. Crawl;
11. re-license;
12. for commercial development, training data, competitive promotion, resale, or other unauthorized commercial purposes.

Subject to these Terms, users may browse or download publicly available materials from this website for lawful, non-commercial, and internal reference purposes. However, users may not delete, obscure, modify, or remove any copyright, trademark, or other proprietary notices, nor may they distort, tamper with, or misrepresent the content of this website.

Trademarks, brand names, product names, logos, and related visual elements appearing on this website—such as “Msili”—may not be used in any commercial activities, advertising, domain name registration, search engine marketing, social media accounts, product packaging, sales materials, or other contexts that may cause confusion without our written permission.

VII. User Conduct Guidelines

You agree that, when using this website, you will not engage in the following activities:

1. Violating any applicable laws, regulations, or regulatory requirements;
2. Using this website in an illegal, fraudulent, misleading, or improper manner;
3. Interfering with, disrupting, attacking, or otherwise affecting the normal operation of this website;
4. Accessing the website’s backend, servers, databases, interfaces, or related systems without authorization;
5. Uploading, disseminating, or implanting viruses, Trojan horses, malicious code, web crawlers, or other harmful programs;
6. Unauthorized scraping, bulk downloading, mirroring, copying, or systematic extraction of this website’s content;
7. Using the content of this website for false advertising, misleading sales practices, commercial defamation, or unfair competition;
8. Impersonating Msili, Msili employees, agents, distributors, partners, or affiliates;
9. Infringe upon the intellectual property rights, trade secrets, privacy rights, reputation rights, or other legitimate rights and interests of Msili or any third party;
10. Compromising the security, reputation, normal operation of this website, or the legitimate rights and interests of other users in any manner.

If you violate these Terms, we reserve the right to take necessary measures without prior notice, including but not limited to restricting access, suspending services, removing relevant content, blocking abnormal requests, preserving evidence, reporting to the relevant authorities, and pursuing legal liability in accordance with the law.

VIII. Third-Party Links and Services

This website may contain links to third-party websites, platforms, tools, or resources, such as industry platforms, social media, map services, video platforms, online customer service systems, or external information pages.

These links are provided solely for the convenience of users and do not constitute any endorsement, warranty, or commitment by Msili regarding the content, services, products, security, legality, accuracy, or privacy protection measures of such third parties.

When you access or use third-party websites, platforms, or services, you should read and comply with their terms of use and privacy policies on your own, and exercise your own judgment and assume the associated risks. Msili assumes no liability for any losses, disputes, or liabilities arising from your access to or use of third-party websites, platforms, or services.

IX. Privacy and Data Protection

We take the security of users’ personal information and data seriously. Your use of this website, as well as your submission of personal information through this website, is governed by this website’s Privacy Policy.

For information on how we collect, use, store, share, transfer, protect, and process personal information, please refer to the “Privacy Policy” published on the Msili official website.

X. Disclaimer

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We make no express or implied warranties regarding the following:

1. that the content of this website is always accurate, complete, timely, or error-free;
2. that this website will always operate without interruption, securely, stably, or without errors;
3. that this website is free of viruses, vulnerabilities, errors, delays, or other technical issues;
4. that the content of this website is suitable for your specific business, engineering, production, formulation, or procurement purposes;
5. that the information obtained through this website will necessarily meet your expectations or produce specific business results;
6. the accuracy, security, legality, or availability of third-party links, tools, platforms, or services.

Any procurement, sample testing, production, construction, investment, partnership, or other decisions you make based on the content of this website are made at your own discretion and at your own risk.

XI. Limitation of Liability

To the fullest extent permitted by applicable law, Msili shall not be liable for any losses arising from accessing, using, or being unable to use this website, or from reliance on the content of this website, including but not limited to:

1. loss of profits;
2. business interruption;
3. data loss;
4. loss of opportunity;
5. damage to goodwill;
6. Production delays;
7. Losses arising from procurement, formulation, construction, or project decisions;
8. any indirect, incidental, special, punitive, or consequential damages.

The application of the liability limitations under this provision shall not be affected even if Msili has been informed of the possibility of such losses.

If applicable law does not permit the exclusion or limitation of certain liabilities, such liabilities shall be assumed only to the minimum extent required by law.

Nothing in this provision excludes or limits any liability that cannot be excluded or limited under applicable laws and regulations.

XII. Website Availability, Changes, and Maintenance

Msili reserves the right, at any time and based on business development, product adjustments, technical maintenance, security protection, compliance requirements, or operational needs, to modify, suspend, interrupt, or terminate all or part of the Website’s content, functions, structure, product information, documentation, or services.

We will use reasonable efforts to maintain the normal operation of the website, but we do not guarantee that the website will always be uninterrupted, error-free, delay-free, free of vulnerabilities, or continuously available.

We assume no liability for any unavailability of the website, delays in information, or data anomalies resulting from system maintenance, network failures, server malfunctions, interruptions in third-party services, force majeure, cyberattacks, changes in laws and regulations, or other causes beyond our reasonable control, unless otherwise provided by law.

XIII. Force Majeure

We shall not be liable to the extent that the normal operation of this website, service provision, information delivery, or performance is affected by natural disasters, war, strikes, government actions, changes in laws or regulations, cyberattacks, communication line failures, server failures, interruptions in third-party services, power outages, public health emergencies, or other causes beyond our reasonable control; however, we will use reasonable efforts to minimize such impacts.

XIV. Amendment of Terms

Msili reserves the right to revise or update these Terms from time to time based on business development, legal and regulatory requirements, website operational needs, changes in service content, or other reasonable causes.

The updated Terms of Use will be posted on this website and will take effect on the date of publication, unless otherwise specified in the updated version. Your continued access to or use of this website after the Terms are updated shall be deemed to indicate that you have read, understood, and accepted the updated Terms.

We recommend that you review this page periodically to stay informed of the latest Terms of Use.

XV. Governing Law and Dispute Resolution

The formation, interpretation, enforcement, and dispute resolution of these Terms shall be governed by the laws of the People’s Republic of China, excluding conflict of laws principles.

Any dispute arising out of or in connection with these Terms or your access to, browsing of, or use of this website shall first be resolved through amicable consultation between the parties; if such consultation fails, either party may file a lawsuit with the People’s Court having jurisdiction in accordance with the law.

If any provision of these Terms is deemed invalid, illegal, or unenforceable, the validity of the remaining provisions shall not be affected. The parties shall interpret or replace such provision in a manner that most closely reflects the original intent of the provision, to the extent permitted by law and to the extent that it is valid and enforceable.

XVI. Contact Us

If you have any questions, comments, or suggestions regarding these Terms, this website, or related matters, please contact us via the following methods:

**Company Name:** Wuxi Evnt New Materials Co., Ltd.
**Brand Name:** Msili **Official
Website Domain:** msilica.com **Email
:** [email protected]联系电话
: +86 15988103307 **Business Address
:** Hangzhou Bay Smart Valley, Xiaoshan District, Hangzhou City, Zhejiang Province

We will respond to your request within a reasonable timeframe after receiving it.